
Insurance & PaymentWe Accept Insurance for Massage Therapy
Whether you're managing chronic pain, recovering from an injury, or keeping your body performing at its best, our team works with insurance so you can focus on getting better.
Medical Massage, Built Around Your Results
Novum has grown from a traditional massage spa into a medical massage clinic focused on measurable progress. Our team of highly skilled, results-driven therapists has earned a 5-star reputation in Tucson, AZ by treating each session as a step toward feeling, moving, and living better.
Accepting insurance is part of that mission. When care is medically appropriate, your plan may help cover it, so you can stay consistent with the treatment your body needs.
Insurance Plans We Accept
We work with the following insurance providers:
Blue Cross Blue Shield
Aetna
United Healthcare
Ambetter
Tricare
TriWest
Services That May Be Covered
Coverage depends on your plan, your diagnosis, and whether treatment is considered medically necessary. Insurance is most often applied to therapeutic and medical-focused care, such as:
Medical Based Massage
Our 50-minute Medical Based Massage is tailored to your specific condition, for people living with chronic or acute pain, injuries, and conditions that limit daily life.
- Condition-specific treatment planning
- Neuromuscular therapy
- Stretching and joint mobilization
- Corrective stretching and assisted mobility
Lymphatic Drainage Massage
Available as a 90-minute session, this gentle technique encourages the natural drainage of lymph, which carries waste products away from the tissues.
Therapeutic Massage & Targeted Techniques
Your plan may also apply to focused, therapeutic work such as:
- Myofascial Release Therapy
- Trigger Point Therapy
- Deep Tissue Massage
- Cross-Fiber Friction
- Craniosacral Therapy
Sports & Injury Recovery
For athletes and active adults recovering from injury, Sports Massage and Sports Recovery Massage may qualify depending on your plan and diagnosis.
How to Verify Your Benefits
Knowing your coverage ahead of time means no surprises, just a clear path forward.
Gather Your Information
Have your insurance card ready, including your member ID and the customer service number on the back.
Contact Us
Call our office at (520) 809-6955. Our team can help you understand how your plan may apply to your care.
Ask Your Insurance Provider
You can also call your insurer directly. Helpful questions to ask:
- Does my plan cover massage therapy or medical massage?
- Is a prescription, referral, or diagnosis required for coverage?
- Do I have a deductible, copay, or visit limit?
- Is pre-authorization required?
Book Your Appointment
Once you know your benefits, schedule your visit and start your recovery.
Good to Know Before Your Visit
- No referral required by our clinic. You can book directly with us. (Your insurance plan may have its own requirements for coverage.)
- Appointment only. We do not accept walk-ins.
- First visits last about 60 minutes.
- Patients must be 20 or older.
- 24-hour cancellation policy. Please give at least 24 hours' notice, or the full service price is due.
Frequently Asked Questions
Do I need a referral to book with Novum?
No referral is required by our clinic. You can book directly with us. Your insurance plan may have its own requirements for coverage, so it is worth checking with your insurer.
Which insurance plans do you accept?
We work with Blue Cross Blue Shield, Aetna, United Healthcare, Ambetter, Tricare and TriWest. If you don't see your plan listed, call us at (520) 809-6955 and we'll talk through your options.
Is relaxation massage covered by insurance?
Relaxation-focused services, such as Swedish Massage, are typically not covered by insurance. Coverage most often applies to therapeutic and medical-focused care when it is considered medically necessary.
Can I use my HSA or FSA?
Yes. We accept HSA and FSA cards.
What should I ask my insurance provider?
Ask whether your plan covers massage therapy or medical massage, whether a prescription, referral or diagnosis is required, what your deductible, copay or visit limit is, and whether pre-authorization is required.
Take the First Step Toward Lasting Relief
With an elite team of therapists and insurance options that make consistent care possible, recovery is closer than you think.

Blue Cross Blue Shield
Aetna
United Healthcare
Ambetter
Tricare
TriWest